Please note that DVLA Licence Apply and www.dvlalicenceapply.co.uk are not affiliated with Driver Vehicle and Licensing Agency, the UK government or any official body. The checking service we provide cannot be obtained from a Driver and Vehicle Licensing Agency office, but if you apply directly, you can apply without a checking service where there will be no checking fee payable. By using this website you agree that you understand this disclaimer. OK

Privacy Policy

Driving Licence Apply LTD ​ ​(" ​we ​") ​ ​are ​ ​committed ​ ​to ​ ​protecting ​ ​and ​ ​respecting ​ ​your ​ ​privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting ​https://www.dvlalicenceapply.co.uk/ you are accepting and consenting to the practices described ​ ​in ​ ​this ​ ​policy.

For the purpose of the Data Protection Act 1998 (the “ ​Act ​”), the data controller is Driving Licence Apply LTD.

INFORMATION ​ ​WE ​ ​COLLECT ​ ​FROM ​ ​YOU

We ​ ​will ​ ​collect ​ ​and ​ ​process ​ ​the ​ ​following ​ ​data ​ ​about ​ ​you:

  • Information you give us. This is information about you that you give us by filling in forms on our Site ​https://www.dvlalicenceapply.co.uk/ (“ ​our Site ​”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Site, subscribe to our service, place an order on our Site, or any other activity commonly carried out on the Site and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, date of birth and other information that we ​ ​may ​ ​need ​ ​to ​ ​process ​ ​the ​ ​Order ​ ​and ​ ​Services ​ ​(as ​ ​defined ​ ​in ​ ​our ​ ​Terms ​ ​of ​ ​Use).
  • Information we collect about you. With regard to each of your visits to our Site we will automatically ​ ​collect ​ ​the ​ ​following ​ ​information:
    • technical information, including the ​Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, ​ ​[OTHER];
    • information about your visit, including [ ​the full Uniform Resource Locators (URL),] [clickstream to, through and from our Site (including date and time),] [products you viewed or searched for'] [page response times,] [download errors,] [length of visits to certain pages,] [page interaction information (such as scrolling, clicks, and mouse-overs),] [methods used to browse away from the page,] [OTHER] and any phone ​ ​number ​ ​used ​ ​to ​ ​call ​ ​our ​ ​customer ​ ​service ​ ​number.
  • Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Site. We will also have told you for what purpose we will share and combine your data]. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them ​ ​and ​ ​the ​ ​purposes ​ ​for ​ ​which ​ ​we ​ ​intend ​ ​to ​ ​use ​ ​that ​ ​information.
  • [DESCRIBE ​ ​ANY ​ ​OTHER ​ ​TYPES ​ ​OF ​ ​INFORMATION ​ ​COLLECTED]

    COOKIES

    The Site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.

    USES ​ ​MADE ​ ​OF ​ ​THE ​ ​INFORMATION

    We ​ ​use ​ ​information ​ ​held ​ ​about ​ ​you ​ ​in ​ ​the ​ ​following ​ ​ways:

  • Information ​ ​you ​ ​give ​ ​to ​ ​us. ​ ​We ​ ​will ​ ​use ​ ​this ​ ​information:
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request ​ ​from ​ ​us;
    • to provide you with information about other goods and services we offer that are similar ​ ​to ​ ​those ​ ​that ​ ​you ​ ​have ​ ​already ​ ​purchased ​ ​or ​ ​enquired ​ ​about;
    • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details onto third parties for marketing purposes, please contact ​ ​us ​ ​to ​ ​let ​ ​us ​ ​know ​ ​at ​ ​​support@dvlalicenceapply.co.uk ​.
    • to ​ ​notify ​ ​you ​ ​about ​ ​changes ​ ​to ​ ​our ​ ​service;
    • to ensure that content from our Site is presented in the most effective manner for you ​ ​and ​ ​for ​ ​your ​ ​computer.
  • Information ​ ​we ​ ​collect ​ ​about ​ ​you. ​ ​We ​ ​will ​ ​use ​ ​this ​ ​information:
    • to administer our Site and for internal operations, including troubleshooting, data analysis, ​ ​testing, ​ ​research, ​ ​statistical ​ ​and ​ ​survey ​ ​purposes;
    • to improve our Site to ensure that content is presented in the most effective manner ​ ​for ​ ​you ​ ​and ​ ​for ​ ​your ​ ​computer;
    • to allow you to participate in interactive features of our service, when you choose to do ​ ​so;
    • as ​ ​part ​ ​of ​ ​our ​ ​efforts ​ ​to ​ ​keep ​ ​our ​ ​Site ​ ​safe ​ ​and ​ ​secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, ​ ​and ​ ​to ​ ​deliver ​ ​relevant ​ ​advertising ​ ​to ​ ​you;
    • to make suggestions and recommendations to you and other users of our Site about goods ​ ​or ​ ​services ​ ​that ​ ​may ​ ​interest ​ ​you ​ ​or ​ ​them.​
  • Information we receive from other sources. ​We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the ​ ​types ​ ​of ​ ​information ​ ​we ​ ​receive).

DISCLOSURE ​ ​OF ​ ​YOUR ​ ​INFORMATION

You ​ ​agree ​ ​that ​ ​we ​ ​have ​ ​the ​ ​right ​ ​to ​ ​share ​ ​your ​ ​personal ​ ​information ​ ​with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its ​ ​subsidiaries, ​ ​as ​ ​defined ​ ​in ​ ​section ​ ​1159 ​ ​of ​ ​the ​ ​UK ​ ​Companies ​ ​Act ​ ​2006.
  • Selected ​ ​third ​ ​parties ​ ​including:
    • business partners, suppliers and sub-contractors for the performance of any contract ​ ​we ​ ​enter ​ ​into ​ ​with ​ ​them ​ ​or ​ ​you;
    • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying ​ ​their ​ ​advertisement ​ ​to ​ ​that ​ ​target ​ ​audience;
    • analytics and search engine providers that assist us in the improvement and optimisation ​ ​of ​ ​our ​ ​Site;

We ​ ​will ​ ​disclose ​ ​your ​ ​personal ​ ​information ​ ​to ​ ​third ​ ​parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal ​ ​data ​ ​to ​ ​the ​ ​prospective ​ ​seller ​ ​or ​ ​buyer ​ ​of ​ ​such ​ ​business ​ ​or ​ ​assets.
  • If Driving Licence Apply LTD or substantially all of its assets are acquired by a third party, in which ​ ​case ​ ​personal ​ ​data ​ ​held ​ ​by ​ ​it ​ ​about ​ ​its ​ ​customers ​ ​will ​ ​be ​ ​one ​ ​of ​ ​the ​ ​transferred ​ ​assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Driving Licence Apply LTD, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE ​ ​WE ​ ​STORE ​ ​YOUR ​ ​PERSONAL ​ ​DATA

[The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (" ​EEA ​"). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance ​ ​with ​ ​this ​ ​privacy ​ ​policy.]

[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this ​ ​password ​ ​confidential. ​ ​We ​ ​ask ​ ​you ​ ​not ​ ​to ​ ​share ​ ​a ​ ​password ​ ​with ​ ​anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised ​ ​access.

YOUR ​ ​RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at ​​support@dvlalicenceapply.co.uk ​.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS ​ ​TO ​ ​INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our ​ ​costs ​ ​in ​ ​providing ​ ​you ​ ​with ​ ​details ​ ​of ​ ​the ​ ​information ​ ​we ​ ​hold ​ ​about ​ ​you.

CHANGES ​ ​TO ​ ​OUR ​ ​PRIVACY ​ ​POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes ​ ​to ​ ​our ​ ​privacy ​ ​policy.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed ​ ​to ​ ​​​​support@dvlalicenceapply.co.uk ​.